WonderShark.ai Terms of Use 

Last Updated: December 4, 2025

1. Scope and Parties

1.1 These Terms of Use (“Terms”) govern all use of the WonderShark.ai platform and services (“Service”) by customers who are businesses. They apply only if the Customer is a business entity. These Terms do not apply to consumers. In particular, any statutory consumer rights or protections (such as the right of withdrawal) do not apply to the Service.​ 

1.2 WonderShark.ai is operated by Scribnia Inc., 61, 111e Avenue O, Blainville, Province of Québec, J7C4Z7, Canada (“WonderShark.ai”, “Provider”, “we” or “us”). The Provider and the Customer (“you”) agree that only these Terms shall govern the contract. We object to any of your general terms and conditions.​ 

1.3 Any deviating or supplemental terms of the Customer will not become part of the contract unless we have expressly agreed to them in writing.​

2. Services Provided by WonderShark.ai

2.1 Core Service: We are an AI SEO agency managing AI optimization campaigns to boost brand visibility in Large Language Models (LLMs), Google AI Overviews, ChatGPT, and search results. This includes prompt testing, high authority mentions across news/forums/UGC, competitive benchmarking, and organic traffic growth analytics. Users may receive promotional text messages (SMS) from Wondershark.ai related to reports, scheduling, campaign updates, and optimizations. Message frequency varies. The users can reply HELP for help, or STOP to opt-out. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for data handling details. Exact features are described on our website.​ 

2.2 Service Modifications: WonderShark.ai may make reasonable changes to the Service (e.g., to improve performance or comply with laws) provided such changes do not eliminate core features. We will inform you of material changes timely.​ 

2.3 Third-Party Components: The Service relies on third-party LLM providers (e.g., OpenAI, Anthropic, Google). Availability of external services is outside our control; if a third-party ceases support, we will inform you and seek alternatives.​ 

2.4 Interruptions: We query LLMs programmatically for optimizations and do not warrant error-free or uninterrupted access, but use commercially reasonable efforts to address material issues.​ 

2.5 No Guaranteed Results: We do not guarantee specific visibility improvements, rankings, or traffic outcomes from AI SEO campaigns.​

3. Customer Obligations

3.1 Use the Service only for legitimate business purposes and in compliance with laws. Keep login credentials confidential and ensure inputted data (e.g., brand names, Tracked Prompts, campaign details) does not infringe rights or laws.​ 

3.2 Prohibited Uses: No reverse engineering, decompiling, or misuse. We may suspend access for breaches after notice.​

4. Intellectual Property and Data

4.1 Service IP:  All IP in the Service (including optimization algorithms, prompts, and analytics) remains ours. You get a limited, non-exclusive, non-transferable license for internal business use during the term.​ 

4.2 Customer Data:  You retain rights to your data (e.g., brands, prompts, campaign info). You grant us a license to process it solely for managing AI SEO campaigns, per our Privacy Policy. On termination and request, we delete or return data (subject to legal retention).​

5. Fees, Payment Terms, and Set-off

5.1 Fees as per order, net of applicable taxes.​ 

5.2 Invoices via agreed method (e.g., Stripe); due within 14 days. Late payments incur default interest; we may suspend access after reminder.​ 

5.3 No set-off except for undisputed or adjudicated claims.​

6. Limitation of Liability

6.1 Unlimited liability for intent, gross negligence, or injury to life/health.​ 

6.2 For slight negligence, liable only for essential obligations.​ 

6.3 No liability for non-essential slight negligence.​ 

6.4 Limitations extend to our personnel and agents.​ 

6.5 You indemnify us for claims from your misuse or provided data.​

7. Term and Termination

7.1 Begins on acceptance/registration; term per campaign order or indefinite.​ 

7.2 Ordinary Termination:  
Monthly: end of cycle;  
12-month: 30 days' notice to cycle end;  
indefinite: 30 days to month-end.​ 

7.3 Termination for Cause: Immediate for serious breach (e.g., non-payment).​ 

7.4 Effects: Deactivate account; delete data post-retention; pro rata refunds only if our fault.​

8. Governing Law and Jurisdiction

8.1 Governed by laws of Canada (Québec). 

8.2 Exclusive jurisdiction: Province of Quebec, Montreal.

9. Reference Use

We may use your name/logo in marketing (e.g., client success stories for AI SEO campaigns) factually. Survives termination unless you object in writing.​

10. Final Provisions

10.1 Changes: Notify 6 weeks ahead; deemed approved if no objection.​ 

10.2 Entire agreement; amendments in writing.​ 

10.3 Severability: Invalid provisions replaced by closest valid intent.​ 

10.4 English version binding.​ 

10.5 Contact: contact@wondershark.ai. See Privacy Policy.​ 

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