WonderShark.ai Terms of Use 

Last Updated: August 18, 2026

1. Scope and Parties

1.1 These Terms of Use (“Terms”) govern all use of the services provided by Scribnia Inc., including services offered under its WonderShark.ai brand (the “Service”), by customers who are businesses. These Terms apply only if the Customer is a business entity and do not apply to consumers. In particular, any statutory consumer rights or protections, including any right of withdrawal, do not apply to the Service.

1.2 WonderShark.ai is a brand of Scribnia Inc., a Canadian company located at 61, 111e Avenue O, Blainville, Province of Québec, J7C 4Z7, Canada. Scribnia Inc. (“Scribnia”, “Provider”, “we”, “our” or “us”) operates the WonderShark.ai brand and provides the services described in these Terms.

Scribnia Inc. and the Customer (“Customer”, “you” or “your”) agree that these Terms govern the contractual relationship between the parties. We object to the application of any general terms and conditions of the Customer unless expressly agreed to by us in writing.

1.3 Any deviating, additional, or supplemental terms proposed by the Customer will not become part of the contract unless expressly agreed to by Scribnia Inc. in writing.

2. Services Provided by Scribnia Inc.

2.1 Core Service: Scribnia Inc., including through its WonderShark.ai brand, provides AI visibility, AI SEO, and digital authority services designed to improve brand visibility across Large Language Models (LLMs), AI search platforms, Google AI Overviews, ChatGPT, and traditional search results.

Services may include prompt testing, high-authority mentions across news publications, forums and user-generated content (UGC), content creation, competitive benchmarking, AI visibility analysis, and organic traffic and performance analytics.

Users may receive promotional or service-related text messages (SMS) from Scribnia Inc. or the WonderShark.ai brand relating to reports, scheduling, campaign updates, optimizations, or other services. Message frequency varies. Users may reply HELP for help or STOP to opt out. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Please see our Privacy Policy for additional information regarding the collection and handling of personal information. Specific features and services may also be described on the WonderShark.ai website, applicable order forms, proposals, or service agreements.

2.2 Service Modifications: Scribnia Inc. may make reasonable changes to the Service, including changes intended to improve performance, adapt to changes in technology, or comply with applicable laws, provided that such changes do not materially eliminate the core features of the Service. We will provide reasonable notice of material changes when appropriate.

2.3 Third-Party Components: The Service may rely on third-party platforms and providers, including Large Language Model providers such as OpenAI, Anthropic, and Google. The availability, functionality, policies, algorithms, and performance of these external services are outside Scribnia Inc.’s control. If a third-party service ceases to support functionality relevant to the Service, we may seek reasonable alternatives where available.

2.4 Interruptions: Scribnia Inc. may use automated or programmatic systems to interact with LLMs, AI platforms, search engines, and other third-party services. We do not warrant that the Service will be completely error-free, uninterrupted, or continuously available, but we will use commercially reasonable efforts to address material issues within our control.

2.5 No Guaranteed Results: Scribnia Inc. does not guarantee any specific increase in AI visibility, search rankings, traffic, leads, consultations, patients, sales, revenue, or other business outcomes resulting from the Service. Results may vary depending on numerous factors, including market conditions, competition, third-party algorithms, AI platform behavior, and Customer-specific circumstances.

3. Customer Obligations

3.1 The Customer must use the Service only for legitimate business purposes and in compliance with all applicable laws and regulations.

The Customer is responsible for maintaining the confidentiality of login credentials and for ensuring that any information, materials, brand names, prompts, campaign details, or other data provided to Scribnia Inc. do not infringe third-party rights or violate applicable laws.

3.2 Prohibited Uses: The Customer may not reverse engineer, decompile, copy, improperly access, misuse, interfere with, or attempt to circumvent any part of the Service. Scribnia Inc. may suspend or restrict access to the Service in the event of a material breach, where reasonably possible after providing notice.

4. Intellectual Property and Data

4.1 Service Intellectual Property: All intellectual property rights relating to the Service, including proprietary processes, optimization methods, algorithms, prompts, methodologies, software, analytics systems, reporting frameworks, and related materials developed or owned by Scribnia Inc., remain the property of Scribnia Inc. or its licensors.

The Customer receives a limited, non-exclusive, non-transferable right to use the Service and applicable deliverables for its internal business purposes during the applicable service term, subject to the terms of the applicable order or agreement.

4.2 Customer Data: The Customer retains its rights in data and materials it provides to Scribnia Inc., including brand information, prompts, campaign information, business information, and other Customer-provided content.

The Customer grants Scribnia Inc. the right to process and use such information as reasonably necessary to provide, manage, analyze, optimize, and improve the Customer’s campaigns and Service, subject to our Privacy Policy.

Upon termination and upon request, Scribnia Inc. will delete or return Customer data where reasonably practicable, subject to applicable legal, regulatory, operational, and record-retention requirements.

4.3 SMS Program: Users must be at least 18 years of age to participate in Scribnia Inc.’s or WonderShark.ai’s SMS messaging programs.

5. Fees, Payment Terms, and Set-off

5.1 Fees are established in the applicable order, proposal, subscription, invoice, or service agreement and are exclusive of applicable taxes unless otherwise stated.

5.2 Payments may be processed through an agreed payment method or payment processor, including Stripe or another designated provider.

Unless otherwise stated in the applicable order or agreement, invoices are due within fourteen (14) days.

Late payments may be subject to applicable interest or collection charges, and Scribnia Inc. may suspend or restrict the Service after providing reasonable notice of overdue amounts.

5.3 The Customer may not set off amounts owed to Scribnia Inc. against other claims unless such claims are undisputed or have been finally adjudicated by a court of competent jurisdiction.

6. Limitation of Liability

6.1 Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited under applicable law.

6.2 To the extent permitted by applicable law, Scribnia Inc. shall not be liable for indirect, incidental, special, consequential, or non-essential damages resulting from slight negligence.

6.3 Where Scribnia Inc. is liable for slight negligence, liability shall be limited to breaches of essential contractual obligations.

6.4 Any applicable limitations of liability contained in these Terms also apply to Scribnia Inc.’s directors, officers, employees, contractors, representatives, agents, and service providers to the extent permitted by law.

6.5 The Customer agrees to indemnify and hold harmless Scribnia Inc., its directors, officers, employees, contractors, representatives, and agents against third-party claims arising from the Customer’s unlawful use or misuse of the Service or from materials, information, or data supplied by the Customer that infringe third-party rights or applicable laws.

7. Term and Termination

7.1 The Service begins upon acceptance of the applicable proposal, order, subscription, registration, or other agreement and continues for the term specified in the applicable campaign order or agreement.

7.2 Ordinary Termination:

• Monthly agreements: termination takes effect at the end of the applicable billing cycle, subject to any notice requirements stated in the applicable order or agreement.

• 12-month agreements: thirty (30) days’ notice prior to the end of the applicable contractual term or renewal period.

• Indefinite agreements: thirty (30) days’ notice to the end of the applicable month.

7.3 Termination for Cause: Either party may terminate the agreement for material cause, including a serious contractual breach. Scribnia Inc. may terminate or suspend the Service for material non-payment or other serious breaches.

7.4 Effects of Termination: Upon termination, Scribnia Inc. may deactivate applicable accounts and discontinue the Service. Customer data may be deleted following applicable retention periods. Pro rata refunds will only be provided where required under the applicable agreement or applicable law, including where termination results directly from Scribnia Inc.’s uncured material breach.

8. Governing Law and Jurisdiction

8.1 These Terms and any agreement between Scribnia Inc. and the Customer shall be governed by and interpreted in accordance with the applicable laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

8.2 To the extent permitted by applicable law, the parties agree that the courts located in the judicial district of Montréal, Province of Québec, Canada, shall have exclusive jurisdiction over disputes arising from or relating to these Terms or the Service.

9. Reference Use

Unless otherwise agreed in writing, Scribnia Inc. may identify the Customer as a customer and may use the Customer’s business name and logo in a factual manner in client lists, presentations, websites, marketing materials, case studies, or success stories relating to services provided by Scribnia Inc. or the WonderShark.ai brand.

The Customer may object to future use of its name or logo by providing written notice to Scribnia Inc.

10. Final Provisions

10.1 Changes: Scribnia Inc. may amend these Terms from time to time. Where changes materially affect an existing contractual relationship, Scribnia Inc. will provide reasonable advance notice, which may be up to six (6) weeks where appropriate.

10.2 Entire Agreement: These Terms, together with any applicable proposal, order form, service agreement, subscription agreement, or other written agreement between the parties, constitute the agreement governing the Service. Amendments must be made in writing unless otherwise permitted by these Terms.

10.3 Severability: If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in effect. The invalid provision shall, to the extent permitted by law, be replaced or interpreted in a manner that most closely reflects its original commercial intent.

10.4 Language: The English version of these Terms shall govern and be binding, subject to any mandatory language requirements imposed by applicable law.

10.5 Contact: Questions regarding these Terms may be directed to:

Scribnia Inc.

Operating the WonderShark.ai brand

61, 111e Avenue O

Blainville, Québec

J7C 4Z7

Canada

Email: [email protected]

Please also review our Privacy Policy for information regarding our privacy and data-handling practices.

© 2026–2027 Scribnia Inc. All rights reserved. WonderShark.ai is a brand of Scribnia Inc.