Privacy Policy for Scribnia Inc. / WonderShark.ai

Last Updated: August 18, 2026

Welcome to WonderShark.ai, a brand of Scribnia Inc.

Scribnia Inc. is a Canadian company located at 61, 111e Avenue O, Blainville, Province of Québec, J7C 4Z7, Canada. WonderShark.ai is a brand owned and operated by Scribnia Inc.

Scribnia Inc. (“Scribnia”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, process, store, and safeguard information when you visit the WonderShark.ai website, use our platform, or engage with services provided by Scribnia Inc. under the WonderShark.ai brand or otherwise (collectively, the “Services”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

By using our Services, you acknowledge this Privacy Policy and our practices regarding the collection and use of information.

We may modify this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to remain informed about how we collect and protect your information.

This Privacy Policy does not apply to third-party websites, platforms, applications, payment processors, online stores, or other services that may independently collect and use information. Scribnia Inc. is not responsible for the privacy practices or data collected by such third parties.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we collect depends on how you interact with our Services and may include the following.

Personal Data You Provide to Us

Account Information

When you register for an account (“Account”), request information, schedule a consultation, or otherwise interact with our Services, we may collect information that identifies or relates to you, including:

• Name

• Email address

• Telephone number

• Company or practice name

• Job title or professional role

• Account credentials and password

• Other information you voluntarily provide

Payment Information

If you purchase or subscribe to paid Services, Scribnia Inc. or its third-party payment processors may collect payment-related information, including your billing address, payment method, credit card information, and other transaction details.

Scribnia Inc. does not generally store full credit card numbers on its own servers when payments are processed through third-party payment providers.

Brand and Competitor Information

To provide certain Services, you may provide us with your brand name, company or practice information, competitor names, websites, geographic market information, and other identifiers that you wish to monitor or analyze.

Prompt Information

You may provide prompts, keywords, questions, search terms, or other instructions (“Tracked Prompts”) that Scribnia Inc. may use when querying Large Language Models (“LLMs”), AI platforms, search engines, or other services.

This information may include the text of the prompts and any variations, brands, professionals, products, services, locations, or competitors included in those prompts.

Communication Information

If you contact us directly, including for customer support, sales inquiries, feedback, scheduling, or other communications, we may collect information relating to your communication, including:

• Your name

• Email address

• Telephone number

• Content of your message

• Information contained in attachments

• Our responses and correspondence with you

Marketing Campaign Information

You may provide information regarding your marketing, content, advertising, public relations, search visibility, or other campaigns so that Scribnia Inc. can analyze and correlate those activities with changes in AI or search visibility.

2. DATA WE COLLECT AUTOMATICALLY

Usage Data

When you access or use our Services, we may automatically collect information regarding your interaction with our websites, platforms, or systems.

This may include:

• IP address

• Browser type

• Operating system

• Device information

• Pages viewed

• Features used

• Dates and times of access

• Referring and exit pages

• Clickstream information

• Other technical information

LLM Response Data

As part of our Services, Scribnia Inc. may programmatically query third-party Large Language Models and AI platforms using Tracked Prompts.

We may collect and store responses generated by these systems, including:

• Generated response text

• AI or LLM provider

• Model used

• Date and time of the query

• Citations or sources returned by the platform

• Other metadata made available through the applicable platform or API

Examples of third-party AI providers may include OpenAI, Anthropic, Google, xAI, and other AI or search platforms.

Derived Data

We may analyze LLM Response Data and other information to create metrics, insights, reports, benchmarks, and other derived information.

This may include:

• AI visibility scores

• LLM visibility indexes

• Mention frequency

• Sentiment analysis

• Ranking or positioning within AI responses

• Citation analysis

• Competitive benchmarking

• Visibility trends

• Campaign performance measurements

Derived information may be associated with your Account, company, practice, brand, or campaign.

Cookies and Similar Tracking Technologies

We may use cookies, web beacons, pixel tags, and similar tracking technologies to understand how visitors interact with our Services, improve functionality, customize user experiences, and analyze usage patterns.

You can control cookies through your browser settings. However, disabling cookies may affect the availability or functionality of certain parts of our Services.

3. INFORMATION FROM THIRD PARTIES

AI and LLM Providers

Scribnia Inc. may receive information directly from AI platforms and LLM APIs that we query as part of providing the Services.

This information primarily consists of responses generated by an AI or LLM in response to Tracked Prompts and related metadata.

Analytics Providers

We may use third-party analytics providers, including services such as Google Analytics, to understand how visitors and customers use our Services.

These providers may use cookies and similar technologies to collect information regarding your interactions with our websites or platforms.

4. HOW WE USE YOUR INFORMATION

We may use the information we collect for the purposes described below.

Provide, Operate, and Maintain Our Services

We may use your information to:

• Create and manage your Account.

• Provide the Services you purchase or request.

• Process Tracked Prompts by querying LLMs, AI platforms, and other services.

• Store, analyze, and display LLM Response Data and Derived Data.

• Track AI and search visibility trends.

• Benchmark your brand, company, or practice against competitors.

• Analyze performance across different AI platforms, LLMs, prompts, and search environments.

• Calculate and display visibility indexes and related performance metrics.

• Produce reports, recommendations, and campaign analyses.

Improve, Personalize, and Expand Our Services

We may use information to:

• Understand and analyze how users interact with our Services.

• Improve the functionality and user experience of our Services.

• Develop new products, services, features, technologies, and functionality.

• Personalize content, recommendations, reports, and service offerings.

• Evaluate and improve our methods, campaigns, and processes.

Communicate With You

We may use your information to:

• Respond to questions, comments, requests, and inquiries.

• Provide customer support.

• Communicate regarding appointments and consultations.

• Send technical notices, service updates, security alerts, and administrative messages.

• Send reports and campaign updates.

• Inform you about new features, promotions, programs, products, or Services offered by Scribnia Inc. or under the WonderShark.ai brand, subject to applicable laws and your communication preferences.

You may opt out of marketing communications as described in those communications or by contacting us.

Process Transactions

We may use information to:

• Process purchases and payments.

• Manage subscriptions and recurring payments.

• Send invoices, receipts, confirmations, and other transaction-related communications.

Monitor and Prevent Fraud

We may use information to:

• Monitor activity for security purposes.

• Detect and prevent fraud or unauthorized access.

• Protect our infrastructure, Accounts, websites, and Services.

• Investigate suspicious or potentially unlawful activity.

Compliance and Legal Obligations

We may use your information to:

• Comply with applicable laws and regulations.

• Respond to legal processes, court orders, subpoenas, or governmental requests.

• Enforce our Terms of Use and other agreements.

• Protect the rights, property, or safety of Scribnia Inc., the WonderShark.ai brand, our customers, users, employees, service providers, or others.

Aggregated and Anonymized Data

We may anonymize or aggregate information collected through our Services.

We may use aggregated or anonymized information for purposes including:

• Industry analysis

• Benchmarking

• Research

• Product improvement

• Analytics

• Marketing

• Business intelligence

Such information will not be intended to personally identify you.

5. HOW WE SHARE YOUR INFORMATION

Scribnia Inc. does not sell your Personal Data.

We also do not share text messaging originator opt-in data or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information in the circumstances described below.

With Third-Party AI and LLM Providers

To provide certain Services, Scribnia Inc. may send Tracked Prompts to third-party AI, search, or LLM providers.

Tracked Prompts may include brand names, business information, professional names, locations, competitors, keywords, or other identifiers that you have requested us to analyze.

Third-party providers may include:

• OpenAI

• Anthropic

• Google

• xAI

• Other AI, search, or LLM providers used as part of the Services

These third parties operate under their own terms of use, privacy policies, and data-processing practices.

Scribnia Inc. does not control the independent privacy or data-handling practices of these third parties once information has been transmitted to them. We encourage you to review the applicable privacy policies of third-party services where appropriate.

With Service Providers

We may share information with third-party vendors, contractors, consultants, and other service providers who assist Scribnia Inc. in operating its business and providing the Services.

These may include:

• Cloud hosting providers

• Data storage and processing providers

• Payment processors

• Analytics providers

• Customer relationship management providers

• Customer support providers

• Email service providers

• SMS and telecommunications providers

• Marketing technology providers

• Scheduling and calendar providers

• Professional advisors

These providers are given access to information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information in accordance with applicable contractual and legal obligations.

Business Transfers

We may disclose or transfer information in connection with a proposed or completed:

• Merger

• Acquisition

• Corporate restructuring

• Financing

• Sale of assets

• Sale of all or part of Scribnia Inc.

• Other similar corporate transaction

Where required by applicable law, we will provide appropriate notice before Personal Data becomes subject to materially different privacy practices.

Legal Requirements

Scribnia Inc. may disclose information where required by law or where we reasonably believe disclosure is necessary to:

• Comply with a legal obligation or governmental request.

• Comply with a court order or legal process.

• Protect and defend the rights or property of Scribnia Inc.

• Protect the WonderShark.ai brand and Services.

• Investigate suspected fraud, security incidents, abuse, or wrongdoing.

• Protect the personal safety of our users, customers, employees, or the public.

• Protect against legal liability.

With Your Consent

We may disclose Personal Data for other purposes where you have provided consent or instructed us to do so.

Aggregated or Anonymized Information

We may share aggregated or anonymized information that does not directly identify individuals with third parties for research, analytics, benchmarking, marketing, product development, or other legitimate business purposes.

6. SMS CONSENT AND TEXT MESSAGE PROGRAM

SMS Consent Data

Text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to telecommunications carriers, aggregators, messaging platforms, or other service providers to the extent necessary to operate and support the text messaging service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors providing supporting services, such as customer service or telecommunications infrastructure, may occur where reasonably necessary to provide the Services.

Text Message Program Terms and Conditions

By expressly opting into SMS messaging services operated by Scribnia Inc. or under the WonderShark.ai brand, you agree to receive text messages relating to the Services.

These messages may include:

• Appointment reminders

• Scheduling communications

• Customer support communications

• Service notifications

• Reports

• Campaign updates

• Important account or administrative updates

• Promotional communications where you have specifically consented to receive them

Opt-In and Consent

• You will receive SMS messages only where you have provided the applicable consent.

• Scribnia Inc. may maintain records of opt-in actions and consent.

• SMS communications will be conducted in accordance with applicable laws and regulations.

Opt-Out Instructions

You may cancel SMS communications at any time by replying STOP.

After opting out, you may receive a confirmation message indicating that your opt-out request has been processed. No additional SMS messages will be sent unless permitted by law or unless you subsequently opt in again.

Message Frequency and Content

Message frequency varies depending on your interactions with Scribnia Inc., the WonderShark.ai brand, and the Services you have requested.

Standard message and data rates may apply.

Help and Support

Reply HELP for assistance or contact us at:

[email protected]

Carrier Information

Wireless carriers are not responsible for delayed or undelivered messages.

Standard message and data rates may apply based on your mobile service provider and plan.

SMS Data Protection

Scribnia Inc. implements reasonable measures intended to protect SMS opt-in information and consent records from unauthorized access, use, or disclosure.

7. DATA SECURITY

Scribnia Inc. implements administrative, technical, and physical safeguards designed to protect Personal Data.

These safeguards may include:

• Encryption of data in transit using technologies such as SSL/TLS.

• Encryption of certain data at rest where appropriate.

• Security assessments and vulnerability monitoring.

• Access controls designed to limit access to authorized personnel.

• Password security policies.

• Multi-factor authentication where applicable.

• Monitoring and other security measures intended to protect our systems and information.

Although Scribnia Inc. takes reasonable steps to protect Personal Data, no security system, electronic storage system, or method of transmission over the Internet can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored through our Services.

8. DATA RETENTION

Scribnia Inc. retains Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy and as required or permitted by applicable law.

This may include retaining information:

• While your Account is active.

• While necessary to provide the Services.

• While necessary to maintain a business relationship with you.

• To comply with legal, tax, accounting, or regulatory obligations.

• To resolve disputes.

• To prevent fraud or abuse.

• To enforce agreements and policies.

Aggregated or anonymized information may be retained for longer periods, including indefinitely, where it does not personally identify you.

LLM Response Data associated with Tracked Prompts may be retained to enable customers to analyze changes, historical trends, and campaign performance over time.

You may request deletion of certain information or your Account, subject to legal, contractual, security, and retention requirements.

9. YOUR DATA PROTECTION RIGHTS

Depending on your location and applicable privacy and data protection laws, you may have certain rights regarding your Personal Data.

These rights may include:

Right of Access

You may have the right to request access to Personal Data that Scribnia Inc. holds about you.

Right to Rectification

You may have the right to request correction of inaccurate information or completion of incomplete information.

Right to Erasure

You may have the right to request deletion of Personal Data in certain circumstances.

Right to Restrict Processing

You may have the right to request restrictions on certain processing of Personal Data.

Right to Object

You may have the right to object to certain processing activities, subject to applicable law.

Right to Data Portability

Where applicable, you may have the right to request that certain Personal Data be provided to you or transferred to another organization in a structured and commonly used format.

Right to Withdraw Consent

Where our processing depends on your consent, you may have the right to withdraw that consent, subject to applicable legal limitations.

Right to Opt Out of Marketing Communications

You may opt out of promotional emails by using the unsubscribe instructions provided in those communications or by contacting us directly.

You may opt out of SMS communications by replying STOP.

If you wish to exercise an applicable privacy right, please contact Scribnia Inc. using the contact information provided below.

We may need to verify your identity before fulfilling a request and will respond in accordance with applicable privacy laws.

Residents of certain jurisdictions, including California and jurisdictions subject to European data protection laws, may have additional rights under applicable law.

10. INTERNATIONAL DATA TRANSFERS

Scribnia Inc. is a Canadian company based in the Province of Québec.

However, Personal Data may be transferred to, processed by, or stored using service providers located outside your province, state, or country, including in the United States and other jurisdictions.

These jurisdictions may have privacy and data protection laws that differ from those in your home jurisdiction.

For example, Scribnia Inc. may use AI providers, hosting companies, payment processors, analytics providers, communications providers, and other technology companies that operate infrastructure or process information in the United States or other countries.

Where required by applicable law, Scribnia Inc. will take reasonable steps intended to ensure that appropriate safeguards are used in connection with international transfers of Personal Data.

11. CHILDREN’S PRIVACY

Our Services are primarily intended for businesses and professionals and are not directed toward children.

We do not knowingly collect Personal Data from children under the age of 13 or any higher minimum age required under applicable law.

If you are a parent or guardian and believe that a child has provided Personal Data to Scribnia Inc. without appropriate authorization, please contact us.

If we become aware that Personal Data has been collected from a child in violation of applicable law, we will take reasonable steps to delete the information.

12. THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to third-party websites, AI platforms, payment processors, scheduling systems, social media platforms, or other third-party services.

If you follow a third-party link, you will be directed to a website or service that is not operated or controlled by Scribnia Inc.

We encourage you to review the privacy policy of each third-party service you use.

Scribnia Inc. does not control and is not responsible for the content, privacy policies, security, or practices of independent third-party websites or services, including AI and LLM providers used in connection with our Services.

The inclusion of a link or integration does not constitute an endorsement of the third party’s privacy or data-handling practices.

13. “DO NOT TRACK” SIGNALS

Some web browsers may transmit “Do Not Track” signals.

Because there is not a universally accepted standard governing how websites should respond to these signals, Scribnia Inc. does not currently take specific action in response to “Do Not Track” browser signals unless required by applicable law.

14. CHANGES TO THIS PRIVACY POLICY

Scribnia Inc. may update this Privacy Policy from time to time to reflect changes in:

• Our Services

• Our technology

• Our business practices

• Applicable laws and regulations

• Third-party platforms and providers

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

Where appropriate or required by law, we may provide additional notice, such as a notice on the WonderShark.ai website, through the Services, or by email.

You are encouraged to periodically review this Privacy Policy for changes.

Changes become effective when the revised Privacy Policy is posted unless otherwise stated or required by applicable law.

15. CONTACT US

If you have questions regarding this Privacy Policy, wish to exercise an applicable privacy right, or have questions regarding Scribnia Inc.’s data practices, please contact us at:

Scribnia Inc.

Operating the WonderShark.ai brand

61, 111e Avenue O

Blainville, Québec

J7C 4Z7

Canada

Email: [email protected]

Website: WonderShark.ai

WonderShark.ai is a brand owned and operated by Scribnia Inc., a Canadian company.

© 2026–2027 Scribnia Inc. All rights reserved. WonderShark.ai is a brand of Scribnia Inc.